Employees are the most important asset in any business. That is particularly true in long-term care settings, where people – those giving care and those receiving it – are at the center of every action and decision. Developing and retaining a strong workforce is crucial in long-term care, given the intimate nature of the services provided and the close interactions of staff and residents. Join Alec Dobson and Laurie Meyer at this year’s Wisconsin Health Care Association (WHCA) and Wisconsin Center for Assisted Living (WiCAL) fall conference. Their presentation will help providers effectively supervise, discipline and, when necessary, terminate staff so they may better care for residents and avoid disputes.
Specifically, they will address:
- The rules of effective supervision.
- How to deal with allegations of employee misconduct and how to avoid management mistakes in the disciplinary process.
- Effective termination methods when necessary.